Help
Browsers
Use of the following browsers is recommended to view our websites optimally:
- Windows: Internet Explorer 11 (and above) Mozilla Firefox 54.0, Google Chrome 59.0
- Linux: Mozilla Firefox 54, Chrome
- Apple IPhone 6s 9.3.5 Safari
- Android 6.0.1 – internet 4. 0.10, Chrome
- Apple IPad 10.3.2 Safari
- Java 8 (8.0.131)
Javascript
We use JavaScript within our Fund Centre to enhance the fund search functionality. You can enable JavaScript in your internet browser's settings as follows:
- Internet Explorer: "Tools" > "Internet Options" > "Security" > "Internet" (earth icon) > "Custom level" > Locate "Scripting" near the bottom of the list > Under "Active Scripting" select "Enable"
- Firefox: "Tools" > "Options" > "Content" > "Enable JavaScript"
- Safari: "Edit" > "Preferences" > "Security" > "Enable JavaScript"
- Chrome: “Tools” > “Settings” > “Advanced” > “JavaScript Allowed”
Adobe Acrobat
We use Adobe Acrobat PDF documents on the website. if you do not have Adobe Acrobat installed on your computer, then you can do so by following the link: Adobe PDF: https://get.adobe.com/uk/reader/
Cookies authorisation
You can refuse installation of cookies by using the option « do not track » or configuring your browser as follows:
Mozilla Firefox 54.0 and above
- Click on Tool menu, Options, Privacy; in Track, click on “manage the do not track Setting”. Do not check this box
- Search Cookie and choose your option
Microsoft Internet Explorer 11.0 and above
- Click on Tool icon then Internet Options: advanced options/ Security/ uncheck “Do Not Track” request
- Click on tool icon, internet options/ Confidentiality: Select appropriate level
Google Chrome 59.0 and above
- Click on Tool/ settings/ advanced/ Privacy and Security, un-check “Send do not track request”
- Click on Tool/ settings/ advanced, click on Content settings/ Cookies: “Allow sites to save and read cookie data
Safari 4.0 and above
- Click on Tool then Preferences
- Go to the tab Security
If you meet any issue, please contact our webmaster at the following address:
webmaster-COM@axa-im.com and indicate your browser, computer or mobile device configuration.
Disclaimer